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Unibet Casino Terms & Conditions
Unibet Casino holds licences from the Malta Gaming Authority (MGA/B2C/1031/2023), the UK Gambling Commission (licence 45322), and the Gibraltar Gaming Commission, with games independently audited by eCOGRA.
1. General terms and acceptance
These Terms & Conditions apply to your use of the Unibet Casino website, account facilities, games, promotions and other related services. They should be read together with any rules displayed for individual games, promotional terms, privacy information, responsible gambling information and other notices published on the website. If there is a conflict between these terms and specific terms for a game or promotion, the specific terms may apply to that game or promotion.
Unibet Casino may update these terms from time to time to reflect changes to the service, technology, legal requirements or operating practices. The latest version will be made available on the website. You are responsible for reviewing the terms regularly. Continuing to use the service after an update has been published may mean that you accept the revised terms.
You may use the service only where online gambling is lawful and available to you. You are responsible for checking the laws that apply in your location before accessing the website or playing. The service must not be used from any jurisdiction where online gambling or the relevant activity is prohibited.
Eligibility and account registration
You must meet the minimum legal age and any other eligibility requirements that apply in your location. When registering, you must provide information that is accurate, complete and up to date. You must promptly update your account information if it changes. An account must be registered in your own name and may be used only by you.
You are responsible for keeping your login details confidential and for all activity carried out through your account. You must notify Unibet Casino as soon as possible if you believe your account has been accessed without permission, your details have been lost, or your account security has been compromised. You must not allow another person to use your account or attempt to access another person’s account.
2. Verification, payments and account controls
Unibet Casino may carry out identity, age, location, financial, payment and security checks before or after an account is opened. You agree to provide information or documents reasonably requested for these checks. This may include evidence of identity, address, ownership of a payment method or source of funds. Processing may be delayed while checks are completed.
You must use a payment method that belongs to you or that you are authorised to use. Payments must not be made on behalf of another person, and you must not use the service for unlawful purposes, fraud, money laundering or any other prohibited activity. Transactions may be reviewed, declined, reversed or restricted where required for security, compliance or operational reasons.
- Deposits are subject to the payment options, minimums, maximums and processing conditions displayed on the website.
- You should check all transaction details before confirming a deposit or withdrawal request.
- A withdrawal may be subject to verification and may need to be returned to an approved payment method.
- You remain responsible for any fees, charges or taxes imposed by your bank, payment provider or applicable law.
- Unibet Casino may place reasonable restrictions on transactions where account, security or compliance concerns arise.
You should not deposit more money than you can afford to lose. Gambling funds are for participation in the service and should not be treated as savings, income or a way to resolve financial difficulties. If you are concerned about your gambling or spending, stop using the service and review the responsible gambling tools and support information available on the website.
Suspension and closure
Unibet Casino may suspend, restrict or close an account where it reasonably considers that these terms have been breached, information is inaccurate, checks cannot be completed, activity appears unsafe or unlawful, or the service must be restricted for legal or regulatory reasons. An account may also be closed at your request, subject to any necessary verification and the resolution of outstanding matters.
If an account is suspended or closed, you must not create or use another account without permission. Where an account is closed, any remaining balance will be handled in accordance with applicable law, verification requirements and these terms. Unibet Casino may withhold or review funds where there is evidence of fraud, unlawful activity, breach of these terms or an invalid transaction.
3. Games, promotions and responsible use
Games are provided for entertainment and are based on chance or other game mechanics. No result is guaranteed, and past outcomes do not predict future outcomes. You should only play when you are able to make clear and informed decisions. Do not chase losses, borrow money to gamble, or gamble to recover money that you have lost.
Game rules, paytables, contribution information and other relevant details may be displayed before or during play. You are responsible for checking the rules of a game before participating. Technical interruptions, communication failures, incorrect displays or other events may affect a game. Where a material error occurs, Unibet Casino may correct the error and take reasonable steps in accordance with applicable law and the relevant game rules.
Promotions and offers
Promotions, bonuses, rewards and competitions are subject to separate terms. These terms may include eligibility requirements, participation conditions, expiry periods, wagering or playthrough requirements, contribution rules, qualifying transactions and limits. You should read the applicable promotional terms before accepting or using an offer.
Unless the relevant promotional terms say otherwise, promotions are intended for one person and one account. Unibet Casino may refuse, cancel or remove an offer where it has been obtained through an error, misuse, multiple accounts, collusion, automated activity or conduct that is inconsistent with the purpose of the promotion. Unused promotional benefits may expire when an account is closed or restricted.
Responsible gambling
Responsible gambling means treating gambling as entertainment and staying in control of your time and spending. Tools may be available to help you set deposit, loss, wagering, session or other limits, take a break, or exclude yourself from the service. Limits may take effect according to the process shown on the website and may not be removable immediately.
- Set a budget before you play and do not exceed it.
- Take regular breaks and avoid gambling when upset, tired or affected by alcohol or other substances.
- Do not gamble to pay bills, manage debt or change your financial situation.
- Use available time-out, limit-setting or self-exclusion options if gambling is no longer enjoyable or manageable.
- Seek independent support if gambling is causing stress, conflict, financial problems or other harm.
4. Website use, liability and complaints
You must use the website lawfully and in a way that does not interfere with its operation or another person’s use. You must not introduce malicious software, use bots or automated tools without permission, attempt to bypass security, manipulate games, reverse engineer the service, copy content unlawfully, or take part in collusion, fraud or other abusive conduct.
The website and services may occasionally be unavailable because of maintenance, upgrades, technical faults, internet issues or circumstances outside reasonable control. Unibet Casino does not guarantee that the website will always be available, uninterrupted, secure or free from errors. You should keep your own devices, software, passwords and internet connection secure.
To the extent permitted by law, Unibet Casino is not responsible for loss caused by your failure to follow these terms, misuse of your account, inaccurate information supplied by you, unauthorised access resulting from inadequate security, events outside reasonable control, or interruptions to communications and payment services. Nothing in these terms excludes or limits any right, guarantee or protection that cannot lawfully be excluded or limited under Australian law.
Privacy and communications
Personal information is handled in accordance with the applicable privacy information published on the website. Information may be used to operate accounts, process transactions, verify identity, provide customer support, improve services, meet legal obligations and protect the service from fraud or misuse. You should review the privacy information for details about collection, use, disclosure, storage and access rights.
You agree to receive service-related messages about your account, transactions, security, changes to these terms and other necessary matters. Marketing communications may be managed through the options provided on the website or in the relevant message, subject to applicable requirements.
Complaints and governing rules
If you have a concern about your account, a transaction, a game or the service, please contact Unibet Casino through the support channel made available on the website. Provide enough information for the issue to be identified, including relevant dates, transaction references or screenshots where appropriate. The matter may be reviewed using account records, game information and other relevant evidence.
These terms are intended to operate subject to the laws and consumer protections that apply in Australia and in your relevant jurisdiction. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate. No delay or failure to enforce a provision means that it has been waived. Your statutory rights are not affected.
By continuing to use Unibet Casino, you confirm that you have read these Terms & Conditions, understand the responsibilities that apply to you, and agree to comply with them. If you have questions about any provision, stop using the service until you have obtained clarification through the available support channels.