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Betting Rules
Unibet Casino holds licences from the Malta Gaming Authority (MGA/B2C/1031/2023), the UK Gambling Commission (licence 45322), and the Gibraltar Gaming Commission, with games independently audited by eCOGRA.
General betting conditions
Unibet Casino offers betting and gaming services subject to availability, account eligibility and applicable Australian laws and requirements. You must be legally permitted to use the service in your location and must provide accurate information when registering and maintaining your account. Access may be restricted where required by law, regulation, technical controls or the operator’s internal policies.
Only one personal account may be used by each player unless the operator has expressly agreed otherwise. Your account must be used only by you. You must keep your login details confidential and must not allow another person to place bets or play using your account. You are responsible for reviewing activity on your account and notifying the operator promptly if you believe that access has been unauthorised.
Age and identity checks may be carried out before or after an account is opened, and may also occur during normal account use. You may be asked to provide documents or other information to confirm your identity, age, location, payment method or source of funds. Transactions, withdrawals or access to particular services may be delayed or restricted until requested checks have been completed.
- You must provide complete, current and truthful account information.
- You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
- You must not use software, devices or methods intended to manipulate the website, games, betting process or results.
- You must not interfere with the security, availability or normal operation of the service.
- You must comply with any applicable game-specific rules, promotional conditions and account instructions.
The operator may suspend, restrict or close an account where it reasonably considers that these rules have been breached, information is inaccurate, activity appears suspicious, a legal or regulatory obligation applies, or continued access could create a risk to the operator, the player or another person. Any review will be handled in accordance with applicable requirements and the operator’s procedures.
Placing and accepting bets
A bet is normally placed when you select the relevant market, game or wager type, enter the stake and confirm the transaction through the available betting interface. Before confirming, check the selection, odds or displayed value, stake and any other information shown on screen. You are responsible for confirming that your bet is correct before submitting it.
A request to place a bet is not necessarily accepted immediately. Bets are subject to acceptance, technical processing and the specific rules for the relevant product. A bet may be rejected, cancelled or amended where there is a technical error, an obvious mistake, a market interruption, a duplicated transaction, suspected misuse or another circumstance permitted by the applicable rules.
Bet confirmation
Where available, a confirmation or transaction reference may be displayed in your account history. You should check your account history regularly and retain relevant records. If a bet does not appear as expected, avoid placing the same bet again until you have checked its status or obtained clarification through the available support process.
Odds, prices and obvious errors
Displayed odds, prices, game information and settlement details may be affected by data feeds, system faults or human error. If an obvious error occurs, the affected bet may be settled using the correct information, voided or otherwise handled under the relevant betting rules. An obvious error can include an incorrectly displayed price, selection, result, handicap, market status or other material detail.
You must not deliberately take advantage of a known error or system malfunction. If you believe that a bet has been processed incorrectly, contact the operator through the available support channel and provide the transaction details, date and relevant explanation. The operator may investigate activity and may take steps to correct an error where permitted.
Results, settlement and cancellations
Bets are settled using the official result or other settlement information specified in the rules for the applicable market or game. Different products may use different result sources, event definitions, timing rules or calculation methods. You should read the rules displayed for the relevant product before placing a bet, particularly where the outcome depends on an event, competition, game round or published result.
A bet may be voided or cancelled where the relevant event does not take place, is abandoned, is materially changed, cannot be verified, or falls within another cancellation condition. Some selections may be settled separately from other selections in a multiple bet. If an event is postponed, rescheduled or interrupted, the outcome will be handled under the rules applying to that market.
Once a bet has been accepted, it may not normally be changed or cancelled at the player’s request unless a particular product expressly allows this. Any available early settlement, cash-out or similar feature is optional, may not be available at all times and is subject to the displayed terms and technical acceptance. A displayed offer may change or expire before it is confirmed.
Account balances and payments
Your account balance may include funds that are available for betting, funds subject to verification and amounts that are pending settlement. Payment and withdrawal requests are subject to account checks, payment provider requirements, fraud prevention measures and any applicable conditions. The operator may refuse or delay a transaction where information is incomplete, a payment method is not authorised, or a legal or security review is required.
You should use payment methods held in your own name unless the operator has expressly approved another arrangement. Chargebacks, disputed payments, third-party funding and unusual transaction patterns may result in an investigation or account restriction. Any correction to a balance caused by a processing error, duplicate credit or incorrectly settled bet may be made in accordance with the applicable rules.
Complaints and disputed bets
If you have a question about a bet, result, account balance or settlement, review your account history and contact support through the available website process. Include enough information to identify the matter, such as the relevant date, market, game, transaction reference and nature of the concern. Complaints are reviewed under the operator’s internal procedures and applicable requirements.
Responsible betting and rule updates
Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Keep track of the time and money you spend, avoid betting when distressed or under the influence of alcohol or other substances, and never borrow money to gamble.
- Set personal spending and time limits where tools are available.
- Take regular breaks and do not chase losses by increasing your stakes.
- Do not bet to resolve financial difficulties or personal problems.
- Ask for support if gambling is affecting your finances, relationships, work or wellbeing.
- Use account restrictions, breaks or self-exclusion options if you need help controlling your play.
You may request information about responsible gambling tools and support options through the available website channels. If you believe that your gambling is becoming difficult to control, stop playing and seek assistance from an appropriate professional or gambling support service in Australia. Help is available, and asking for support is a positive step.
These Betting Rules may be updated from time to time to reflect changes to the service, products, law, technology or operational processes. The current version published on the website applies to future use of the service from the stated effective date, unless a different approach is required. You should review the rules regularly and before placing bets.
If there is a conflict between these general rules and a specific product rule, the specific rule will generally apply to the relevant bet or game. The applicable Terms and Conditions may also contain additional provisions about accounts, payments, promotions, privacy, complaints and legal responsibilities. By continuing to use Unibet Casino, you confirm that you have read and understood the rules that apply to your activity.