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Contact Unibet Casino
Unibet Casino holds licences from the Malta Gaming Authority (MGA/B2C/1031/2023), the UK Gambling Commission (licence 45322), and the Gibraltar Gaming Commission, with games independently audited by eCOGRA.
How to get in touch
For support by email, write to support@unibet-casino.best. Please use the email address connected to your account where possible, so the team can identify your request more efficiently. Include enough information to explain what has happened and what assistance you need.
- Your account email address or username
- A short description of the issue or question
- Relevant dates, transaction references or error messages, where available
- Screenshots if they help show the problem, provided they do not disclose unnecessary sensitive information
Clear and complete messages can help support review your request faster. For your security, do not send your password, full payment card details or other confidential authentication information by email.
What support can help with
- Account access and verification questions
- Deposit and withdrawal queries
- Questions about applicable bonus terms
- Technical problems affecting the website or your account
- Responsible gambling requests, including requests for help managing your play
Support will review your message and may ask for further information where needed. Replies are usually provided within 24 hours, although response times can vary depending on the subject and the information required. Please avoid sending repeated messages about the same matter, as this may make it harder to keep your request organised.